Go paperless, check-in customers on your phone

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Meet Jack, one of our partners in New York who runs a bustling play space with dozens of kids showing up throughout the day. Like many event organizers, Jack was stuck printing rosters and handing them to his staff for customer check-ins on arrival.

Nobody likes shuffling through papers—especially Jack's young staff members who were environmentally conscious and wanted to work more efficiently. They're comfortable with their phones and prefer digital solutions over outdated paper processes.

When Jack reached out to us with this challenge, we were excited to solve it for him and partners like him everywhere.

Today, we're thrilled to announce Paperless, Digital Check-ins – a game-changing feature that will save you money on printing costs while dramatically improving staff satisfaction through easier, more intuitive tools.

The Problem We Solved

Event organization involves countless details, but guest check-in consistently ranks as one of the most time-consuming pain points. Until now, our users faced a frustrating cycle:

• Printing endless paper rosters for every event
• Manually distributing lists to staff members
• Working with out-of-date information on static paper rosters
• Shuffling through papers to locate guest names
• Conducting post-event analysis to determine actual attendance

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The Solution: Paperless, Digital Check-ins

We're excited to introduce Paperless, Digital Check-ins – a powerful new feature that eliminates paper rosters entirely while streamlining your entire check-in process.

Here's what makes it special: your staff doesn't need a login to your Occasion Workspace. Whether you have teenagers working part-time or contractors managing the front desk, you simply share a secure link to the digital roster with them.

Key advantages:

• Always up-to-date: Digital rosters sync in real-time, so you can share the link hours before your event starts
• One-tap simplicity: Staff can mark customer arrivals with a single touch
• Live tracking: Monitor attendance directly through your Workspace as it happens
• Mobile-optimized: Works seamlessly on phones and tablets

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The Impact

We believe Paperless, Digital Check-ins will transform the way you interact with customers when they arrive at your events from a paper-heavy, error-prone process into a streamlined, digital-first experience. Your staff can focus on creating great guest experiences instead of wrestling with paperwork.

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Ready to experience the future of event check-ins? Paperless, Digital Check-ins is now available to all partners in the new Workspace Calendar.

• After logging into your Occasion Workspace, go to the new Calendar (link)
• Open any event, and click "Roster"; and then, Check-in.
• Copy this link and share the "Check-in" link with your staff via text or email.

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